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Accessibility Statement

This accessibility statement applies to www.policeombudsman.org.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

It is also why we have included the following additional features for accessibility:

  1. Resizable text functionality
  2. Browsealoud, a web accessibility toolbar that provides a host of functionality including:
    • A hover to speak function
    • A translation tool
    • Text to speech tool
    • Text magnifier.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is: 

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • you cannot skip to the main content when using a screen reader
  • most older PDF documents are not fully accessible to screen reader software. If you would like us to provide you with an accessible version of an older PDF document, please contact us by emailing info@policeombudsman.org

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact the
Information and Communication Unit using the contact details below.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and aim to get back to you within two working days.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

The Police Ombudsman for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

The following issues have been identified on this website:

  • Some lists of related items are not marked up semantically as lists. This fails WCAG 2.2 Success Criterion 1.3.1 — Info and Relationships (Level A)

  • Some embedded iframes do not have readable or descriptive titles. This fails WCAG 2.2 — Success Criterion 4.1.2: Name, Role, Value (Level A)

  • Some pages do not have a clearly defined top-level heading. This fails WCAG 2.2 – SC 1.3.1: Info and Relationships (Level A)

Content that’s not within the scope of the accessibility regulations.

PDFs and other documents

What we're doing to improve accessibility

Here is what we actively do to improve accessibility:

  • We use Silktide monitoring to regularly test our website for accessibility issues and track improvements over time.
  • We review new content to make sure it meets accessibility standards before it is published.
  • We make accessibility improvements whenever we update existing pages, forms, and systems.
  • Wherever possible, we publish information as web pages rather than PDF documents.
  • We provide accessibility guidance and training to staff throughout the Police Ombudsman's Office. 
  • We work with third-party suppliers to ensure the products and services we use are accessible.

Preparation of this accessibility statement:

This statement was prepared on 29/05/2024. It was last reviewed on 21/10/2025.

This website was last tested on 01/10/2025 against the WCAG 2.2 AA standard.

The accessibility audit was carried out by the Government Digital Service (GDS) as part of the
Cabinet Office.

Remedial and improvement work following the audit was carried out by Zesty.